About

Hospitals are facing a crisis on two fronts:

    • One of every ten patients is harmed by clinical mistakes made with their care.
    • Hospital margins are decreasing although the demand for hospital services is increasing.

A major contribution to this situation is the inability to find and record the use of the 1000s of constantly circulating medical consumables and devices in the hospital that clinicians and nurses need for patient care.

Touch To Know has developed a solution to address this pressing issue. Our innovative solution will have a meaningful impact on patient care and in reducing costs, by making it easier for clinicians to track, trace and record the use of items in real time. This allows physicians, nurses and clinicians to focus on the emotional and personalised care that their patients require.

Materials are the second largest cost item on most hospital budgets and are only exceeded only by labour costs. Poor materials management impacts labour costs as well. According to widely available research, nurses can spend up to 20% of their time looking for the items they need for patient care.

Our software and mobile apps are fully integrated with hospital systems to automate receiving, storage, distribution, and replacement of items used seamlessly. Our Software provides:

*Click on the following applications to know more


Materials are the second largest cost item on most hospital budgets and are only exceeded only by labour costs. Poor materials management impacts labour costs as well. According to widely available research, nurses can spend up to 20% of their time looking for the items they need for patient care.

Our software and mobile apps assist materials management staff, nurses and clinicians locate the items them need for critical patients care. The Touch to Know information platform is fully integrated with hospital systems to automate receiving, storage, distribution, and replacement of items used seamlessly. The Software:

Increase Item Accuracy

  • Stores' Inventory
  • Theatre Inventory
  • Prosthetics Inventory
  • CSSD Inventory
  • Ward Inventory
  • Moving Assets

Digital Procedure Cards

  • Standard Procedure Cards
  • Surgeon Preferences Cards
  • Theatre Bundles
  • CSSD Trays
  • Case Cards

Procedure Costs

  • Automatic Data Capture
  • Materials Claims Management
  • Prosthetics Inventory
  • Mobile-first Reporting

Rebate Claims

  • Automatic Data Capturing
  • Real Time Reporting
  • ERP/PAS Integration



Our preference card management system is a software solution fully deployed on mobile devices. It is fully integrated with the hospital’s materials management systems so that item information is fully integrated with the operating suite processes eliminating the need for tedious manual processes. It fully synchronises procedure cards, preference cards, and provides guided item picking and returns.

- Automates Procedure Card Management
- Theatre Setup Management



Prosthetic Items can account for the largest spend in materials management. In Australia, private hospitals can claim reimbursement for these costs from health funds. The maximum & minimum costs that vendors can charge for prosthetic items is limited by the Australian Federal Government. These costs are published bi-annually on their prosthetics schedule. Updating these costs is an onerous manual process for hospital personnel. Recording and listing the use of these items is equally difficult. Listing omissions result in avoidable huge losses for hospitals. Our systems automate the whole process from receipt of items at the hospital, storage and final usage. The electronic list provides the basis for accurate procedure costing of claimable and un-claimable items.

- Automates Item Rebate Listing
- Automates Prosthetic Claims Management



Hospitals do not have the financial resources to carry stock of all items that may be used in their procedures. In the interest of patient care, vendors leave critical and expensive items on hospital premises to be paid for as used.

Managing consignment items is expensive and difficult. Vendors send their representatives to hospitals to count inventory on a regular cycle. These counts invariably highlight inventory losses. Negotiating payment for such discrepancies is difficult for both hospitals and vendors.

Our system uses appropriate technology to automate the whole process and produce daily electronic reports to track, trace and pay for items as they are used in real time.

- Automates Mobile First Consignment Functions



Hospitals need data cleansing services when:

• Their current corporate systems cannot categorise and classify information in ways the end user need.

• End users need to add data attributes to data records in the corporate systems.

• Combine data from more than one source to produce reports.

• Perform analytics – often relatively simple, although time consuming calculations on spreadsheets.

Such endeavours can be seen as unnecessary rework. Our system will automate and integrate these processes for your hospital.

- Data Management

- Business Intelligence Reporting

Touch to Know provides online hospital management software and services for public and private hospitals. It provides mobile firs solution that is hosted on a secure Australian cloud platform. This ensures seamless integration of all hospital departments, surgeons’ rooms, health funds and other hospital services.

Touch to Know will regularly release new features and apps in response to hospital and end users’ needs.



Data Management

Want to Reduce Harm, Save Lives & Improve Hospital Margins?

Subscribe now to discover how to simplify the tracking, tracing and recording of medical consumables and devices used, in real time. Get your free copy of our eBook: Hidden Hospital Hazards.

Increase Item Accuracy

  • Stores' Inventory
  • Theatre Inventory
  • Prosthetics Inventory
  • CSSD Inventory
  • Ward Inventory
  • Moving Assets

Digital Procedure Cards

  • Standard Procedure Cards
  • Surgeon Preferences Cards
  • Theatre Bundles
  • CSSD Trays
  • Case Cards

Procedure Costs

  • Automatic Data Capture
  • Materials Claims Management
  • Prosthetics Inventory
  • Mobile-first Reporting

Rebate Claims

  • Automatic Data Capturing
  • Real Time Reporting
  • ERP/PAS Integration

Data Management

  • Cleanroom Services
  • Items delivered in the unit used
  • To be discussed and explored further

Book Cover

Want to Reduce Harm, Save Lives & Improve Hospital Margins?

Subscribe now to discover how to simplify the tracking, tracing and recording of medical consumables and devices used, in real time. Get your free copy of our eBook: Hidden Hospital Hazards.